Workforce Benchmarking Network National Survey

The largest dataset of its kind in the country

The New WBN National Survey

Since 2008, the WBN national survey has collected confidential aggregate data from hundreds of direct service workforce programs, resulting in the largest dataset of its kind in the country. The survey is now continuously open and includes information on:

aggregate participant demographics for specific programs
services provided to program participants and employers
aggregate program completion, job placement and retention, wage, financial and other results, with a new emphasis on reporting result data disaggregated by race/ethnicity and gender wherever possible

Confidential survey reports are now updated in “real time” and are more interactive, allowing users to get more customized information about how their programs compare to peers.

Why Participate in the WBN National Survey?

The WBN data provide field-wide performance benchmarks that are useful reference points for providers, funders, and other stakeholders. The data also help illuminate program characteristics and services that matter to increase participant success rates. This information is critical to guide individual program improvement efforts as well as local system-level strategies.

Participating organizations gain:

confidential, customizable reports comparing their program results to an “apples to apples” peer group
additional data about how others in the field are implementing program strategies
access to webinars, guides, and tools to assist with completing the survey, understanding the survey reports, and putting survey data to use

Funders who partner with the WBN to support organizations’ survey participation gain:

additional technical assistance for organizations around survey completion and use of their data, including cohort webinars, individual coaching calls, and action planning tools
more refined data analysis to inform larger local system planning

Interested in participating in the WBN National Survey?

Already a WBN National Survey participant?

Client Testimonials

“Being able to compare our performance to other programs serving a similar targeted population has been really valuable for both self-evaluation and presenting our program to potential funders.”- Robyn Margulies Gundy, Vice President, Program Development and Evaluation – Bowery Residents’ Committee (BRC), New York City

“Just participating in the Benchmarking survey helps you refine how you collect and organize your data as well as identify data gaps. It functions as a multi-faceted quality assurance tool.”- Regan Brewer Johnson, President – Jane Addams Resource Corporation (JARC), Chicago

“Seeing our data compared with others across the country who do the same thing is eye-opening! Having this third-party information has helped us secure additional funding and partnerships. The new survey is easy to use and WBN staff are very helpful.”- Stacy Rozier, Director of Virtual Career Services – Goodwill Industries of North Georgia, Atlanta